I want you to love what you receive. If something arrives damaged or incorrect, I will make it right.
If your order arrives damaged, contact me within 7 days of delivery. Please include:
Once I have the details, I will arrange a replacement or a refund, depending on what makes the most sense for your order.
If you receive the wrong item or an incomplete order, contact me within 7 days of delivery with your order number and a photo of what you received. I will ship the correct item or missing parts.
Because each order is prepared specifically for the buyer, I do not accept returns for buyer’s remorse (for example: changed mind, ordered the wrong option, or it does not match personal preference).
If you need to cancel, contact me as soon as possible. Cancellations are only possible before your order has entered production or shipment. Once an order has shipped, it cannot be canceled.
The fastest way to reach me is through the channel where you placed your order:
This policy is provided for customer clarity. If you ordered through a marketplace, that marketplace may have additional rules that apply to the transaction.